How long is the Soft Skills Training Delivery course?

The course runs approximately 29 hours across 8 modules and 16 lessons, completed online at your own pace.

How much does Soft Skills Training Delivery cost?

The training fee is KES 22,000, with M-Pesa, card and Paystack payment options and lifetime access.

Is Soft Skills Training Delivery certified?

Yes. On passing the final assessment you receive a GLI-branded certificate with QR verification. CCS is NITA-accredited.

Soft Skills Training Delivery | CCS Online Learning

Name: Soft Skills Training Delivery
Price: 22000 KES

This comprehensive intermediate course equips professionals with the skills, tools and confidence to excel in soft skills training delivery. Grounded in global best practice and tailored to the African context.

What You Will Learn

✓Establish the core principles and frameworks of soft skills training delivery
✓Build practical tools to real workplace challenges
✓Evaluate and improve current practices in their organisation
✓Establish and implement effective approaches with measurable outcomes
✓Apply training & learning development practice with organisational strategy
✓Assess risk, compliance and governance considerations

Modules

Lessons

29 hours

Duration

🎍 Certificate & NITA Accreditation

On passing the final exam (50 MCQs, 70% pass mark, unlimited retakes) you receive a GLI-branded PDF certificate with QR verification. CCS is NITA-accredited — eligible employers can claim NITA levy reimbursement for this course.

Course Curriculum

8 modules · 16 lessons · Interactive quizzes · Study notes · Practical exercises · Final exam

Module 1: Foundations and Key Concepts

2 lessons · 107 min · 3 hours

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Understanding the Fundamentals

46 min

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Key Concepts and Terminology

61 min

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📝 Study Notes

KEY TAKEAWAYS — Foundations and Key Concepts • Soft Skills Training Delivery requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Foundations and Key Concepts". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 2: Strategic Context and Environment

2 lessons · 120 min · 4 hours

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Reading the Operating Environment

58 min

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Aligning with Organisational Strategy

62 min

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📝 Study Notes

KEY TAKEAWAYS — Strategic Context and Environment • Soft Skills Training Delivery requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Strategic Context and Environment". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 3: Core Frameworks and Tools

2 lessons · 105 min · 4 hours

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▶

Essential Frameworks and Models

61 min

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Practical Tools and Techniques

44 min

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📝 Study Notes

KEY TAKEAWAYS — Core Frameworks and Tools • Soft Skills Training Delivery requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Core Frameworks and Tools". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 4: Planning and Design

2 lessons · 112 min · 4 hours

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Planning for Success

63 min

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Designing the Approach

49 min

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📝 Study Notes

KEY TAKEAWAYS — Planning and Design • Soft Skills Training Delivery requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Planning and Design". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 5: Implementation and Execution

2 lessons · 125 min · 4 hours

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Executing Effectively

62 min

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Managing Delivery and Stakeholders

63 min

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📝 Study Notes

KEY TAKEAWAYS — Implementation and Execution • Soft Skills Training Delivery requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Implementation and Execution". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 6: Measurement and Performance

2 lessons · 99 min · 3 hours

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▶

Metrics, KPIs and Dashboards

56 min

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Continuous Improvement

43 min

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📝 Study Notes

KEY TAKEAWAYS — Measurement and Performance • Soft Skills Training Delivery requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Measurement and Performance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 7: Risk, Governance and Compliance

2 lessons · 107 min · 4 hours

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▶

Managing Risk and Compliance

59 min

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▶

Governance and Accountability

48 min

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📝 Study Notes

KEY TAKEAWAYS — Risk, Governance and Compliance • Soft Skills Training Delivery requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Risk, Governance and Compliance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 8: Leadership, Culture and Sustainability

2 lessons · 89 min · 3 hours

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Leading People and Culture

46 min

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Sustaining Results Long-Term

43 min

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📝 Study Notes

KEY TAKEAWAYS — Leadership, Culture and Sustainability • Soft Skills Training Delivery requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Leadership, Culture and Sustainability". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Who Should Attend

▸Managers and supervisors responsible for training & learning development
▸Professionals seeking to advance their careers in training & learning development
▸Team leaders and officers in the public and private sectors
▸Anyone transitioning into a training & learning development role
▸Consultants, advisors and practitioners in the field

No prior qualification is required. This course is delivered 100% online and is suitable for professionals across Kenya and the wider African region.

Learning Outcomes

By the end of this course, participants will be able to:

✓Establish the core principles and frameworks of soft skills training delivery
✓Build practical tools to real workplace challenges
✓Evaluate and improve current practices in their organisation
✓Establish and implement effective approaches with measurable outcomes
✓Apply training & learning development practice with organisational strategy
✓Assess risk, compliance and governance considerations

Quick Details

Duration29 hours

Modules8 modules

Lessons16 lessons

LevelIntermediate

PriceKES 22,000

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Soft Skills Training Delivery

What You Will Learn

Course Curriculum

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