How long is the Sales Negotiation and Closing course?

The course runs approximately 28 hours across 8 modules and 16 lessons, completed online at your own pace.

How much does Sales Negotiation and Closing cost?

The training fee is KES 18,000, with M-Pesa, card and Paystack payment options and lifetime access.

Is Sales Negotiation and Closing certified?

Yes. On passing the final assessment you receive a GLI-branded certificate with QR verification. CCS is NITA-accredited.

Sales Negotiation and Closing | CCS Online Learning

Name: Sales Negotiation and Closing
Price: 18000 KES

Master sales negotiation and closing through a hands-on, application-focused programme designed for working professionals across Kenya and the wider region.

What You Will Learn

✓Lead the core principles and frameworks of sales negotiation and closing
✓Establish practical tools to real workplace challenges
✓Implement and improve current practices in their organisation
✓Drive and implement effective approaches with measurable outcomes
✓Establish sales & marketing practice with organisational strategy
✓Assess risk, compliance and governance considerations

Modules

Lessons

28 hours

Duration

🎍 Certificate & NITA Accreditation

On passing the final exam (50 MCQs, 70% pass mark, unlimited retakes) you receive a GLI-branded PDF certificate with QR verification. CCS is NITA-accredited — eligible employers can claim NITA levy reimbursement for this course.

Course Curriculum

8 modules · 16 lessons · Interactive quizzes · Study notes · Practical exercises · Final exam

Module 1: Foundations and Key Concepts

2 lessons · 105 min · 4 hours

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Understanding the Fundamentals

52 min

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Key Concepts and Terminology

53 min

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📝 Study Notes

KEY TAKEAWAYS — Foundations and Key Concepts • Sales Negotiation and Closing requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Foundations and Key Concepts". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 2: Strategic Context and Environment

2 lessons · 105 min · 3 hours

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Reading the Operating Environment

56 min

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Aligning with Organisational Strategy

49 min

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📝 Study Notes

KEY TAKEAWAYS — Strategic Context and Environment • Sales Negotiation and Closing requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Strategic Context and Environment". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 3: Core Frameworks and Tools

2 lessons · 110 min · 3 hours

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▶

Essential Frameworks and Models

52 min

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Practical Tools and Techniques

58 min

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📝 Study Notes

KEY TAKEAWAYS — Core Frameworks and Tools • Sales Negotiation and Closing requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Core Frameworks and Tools". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 4: Planning and Design

2 lessons · 111 min · 4 hours

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Planning for Success

47 min

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Designing the Approach

64 min

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📝 Study Notes

KEY TAKEAWAYS — Planning and Design • Sales Negotiation and Closing requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Planning and Design". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 5: Implementation and Execution

2 lessons · 115 min · 4 hours

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▶

Executing Effectively

64 min

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Managing Delivery and Stakeholders

51 min

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📝 Study Notes

KEY TAKEAWAYS — Implementation and Execution • Sales Negotiation and Closing requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Implementation and Execution". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 6: Measurement and Performance

2 lessons · 99 min · 3 hours

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▶

Metrics, KPIs and Dashboards

40 min

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Continuous Improvement

59 min

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📝 Study Notes

KEY TAKEAWAYS — Measurement and Performance • Sales Negotiation and Closing requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Measurement and Performance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 7: Risk, Governance and Compliance

2 lessons · 97 min · 3 hours

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▶

Managing Risk and Compliance

44 min

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Governance and Accountability

53 min

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📝 Study Notes

KEY TAKEAWAYS — Risk, Governance and Compliance • Sales Negotiation and Closing requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Risk, Governance and Compliance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 8: Leadership, Culture and Sustainability

2 lessons · 119 min · 4 hours

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Leading People and Culture

58 min

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▶

Sustaining Results Long-Term

61 min

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📝 Study Notes

KEY TAKEAWAYS — Leadership, Culture and Sustainability • Sales Negotiation and Closing requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Leadership, Culture and Sustainability". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Who Should Attend

▸Managers and supervisors responsible for sales & marketing
▸Professionals seeking to advance their careers in sales & marketing
▸Team leaders and officers in the public and private sectors
▸Anyone transitioning into a sales & marketing role
▸Consultants, advisors and practitioners in the field

No prior qualification is required. This course is delivered 100% online and is suitable for professionals across Kenya and the wider African region.

Learning Outcomes

By the end of this course, participants will be able to:

✓Lead the core principles and frameworks of sales negotiation and closing
✓Establish practical tools to real workplace challenges
✓Implement and improve current practices in their organisation
✓Drive and implement effective approaches with measurable outcomes
✓Establish sales & marketing practice with organisational strategy
✓Assess risk, compliance and governance considerations

Quick Details

Duration28 hours

Modules8 modules

Lessons16 lessons

LevelIntermediate

PriceKES 18,000

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Sales Negotiation and Closing

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Course Curriculum

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