How long is the Employee Engagement Communication course?

The course runs approximately 30 hours across 8 modules and 16 lessons, completed online at your own pace.

How much does Employee Engagement Communication cost?

The training fee is KES 20,000, with M-Pesa, card and Paystack payment options and lifetime access.

Is Employee Engagement Communication certified?

Yes. On passing the final assessment you receive a GLI-branded certificate with QR verification. CCS is NITA-accredited.

Employee Engagement Communication | CCS Online Learning

Name: Employee Engagement Communication
Price: 20000 KES

This comprehensive intermediate course equips professionals with the skills, tools and confidence to excel in employee engagement communication. Grounded in global best practice and tailored to the African context.

What You Will Learn

✓Manage the core principles and frameworks of employee engagement communication
✓Align practical tools to real workplace challenges
✓Establish and improve current practices in their organisation
✓Apply and implement effective approaches with measurable outcomes
✓Create communication & public relations practice with organisational strategy
✓Manage risk, compliance and governance considerations

Modules

Lessons

30 hours

Duration

🎍 Certificate & NITA Accreditation

On passing the final exam (50 MCQs, 70% pass mark, unlimited retakes) you receive a GLI-branded PDF certificate with QR verification. CCS is NITA-accredited — eligible employers can claim NITA levy reimbursement for this course.

Course Curriculum

8 modules · 16 lessons · Interactive quizzes · Study notes · Practical exercises · Final exam

Module 1: Foundations and Key Concepts

2 lessons · 105 min · 4 hours

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Understanding the Fundamentals

63 min

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Key Concepts and Terminology

42 min

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📝 Study Notes

KEY TAKEAWAYS — Foundations and Key Concepts • Employee Engagement Communication requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Foundations and Key Concepts". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 2: Strategic Context and Environment

2 lessons · 99 min · 4 hours

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Reading the Operating Environment

42 min

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Aligning with Organisational Strategy

57 min

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📝 Study Notes

KEY TAKEAWAYS — Strategic Context and Environment • Employee Engagement Communication requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Strategic Context and Environment". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 3: Core Frameworks and Tools

2 lessons · 100 min · 3 hours

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Essential Frameworks and Models

44 min

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Practical Tools and Techniques

56 min

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📝 Study Notes

KEY TAKEAWAYS — Core Frameworks and Tools • Employee Engagement Communication requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Core Frameworks and Tools". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 4: Planning and Design

2 lessons · 105 min · 4 hours

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Planning for Success

52 min

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Designing the Approach

53 min

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📝 Study Notes

KEY TAKEAWAYS — Planning and Design • Employee Engagement Communication requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Planning and Design". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 5: Implementation and Execution

2 lessons · 98 min · 4 hours

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Executing Effectively

45 min

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Managing Delivery and Stakeholders

53 min

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📝 Study Notes

KEY TAKEAWAYS — Implementation and Execution • Employee Engagement Communication requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Implementation and Execution". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 6: Measurement and Performance

2 lessons · 103 min · 3 hours

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Metrics, KPIs and Dashboards

51 min

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Continuous Improvement

52 min

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📝 Study Notes

KEY TAKEAWAYS — Measurement and Performance • Employee Engagement Communication requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Measurement and Performance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 7: Risk, Governance and Compliance

2 lessons · 115 min · 4 hours

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Managing Risk and Compliance

64 min

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Governance and Accountability

51 min

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📝 Study Notes

KEY TAKEAWAYS — Risk, Governance and Compliance • Employee Engagement Communication requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Risk, Governance and Compliance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 8: Leadership, Culture and Sustainability

2 lessons · 111 min · 4 hours

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Leading People and Culture

50 min

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Sustaining Results Long-Term

61 min

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📝 Study Notes

KEY TAKEAWAYS — Leadership, Culture and Sustainability • Employee Engagement Communication requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Leadership, Culture and Sustainability". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Who Should Attend

▸Managers and supervisors responsible for communication & public relations
▸Professionals seeking to advance their careers in communication & public relations
▸Team leaders and officers in the public and private sectors
▸Anyone transitioning into a communication & public relations role
▸Consultants, advisors and practitioners in the field

No prior qualification is required. This course is delivered 100% online and is suitable for professionals across Kenya and the wider African region.

Learning Outcomes

By the end of this course, participants will be able to:

✓Manage the core principles and frameworks of employee engagement communication
✓Align practical tools to real workplace challenges
✓Establish and improve current practices in their organisation
✓Apply and implement effective approaches with measurable outcomes
✓Create communication & public relations practice with organisational strategy
✓Manage risk, compliance and governance considerations

Quick Details

Duration30 hours

Modules8 modules

Lessons16 lessons

LevelIntermediate

PriceKES 20,000

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Employee Engagement Communication

What You Will Learn

Course Curriculum

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Learning Outcomes

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