How long is the Technology Change Management course?

The course runs approximately 27 hours across 8 modules and 16 lessons, completed online at your own pace.

How much does Technology Change Management cost?

The training fee is KES 17,000, with M-Pesa, card and Paystack payment options and lifetime access.

Is Technology Change Management certified?

Yes. On passing the final assessment you receive a GLI-branded certificate with QR verification. CCS is NITA-accredited.

Technology Change Management | CCS Online Learning

Name: Technology Change Management
Price: 17000 KES

This comprehensive professional course equips professionals with the skills, tools and confidence to excel in technology change management. Grounded in global best practice and tailored to the African context.

What You Will Learn

✓Align the core principles and frameworks of technology change management
✓Assess practical tools to real workplace challenges
✓Align and improve current practices in their organisation
✓Establish and implement effective approaches with measurable outcomes
✓Assess ict & digital transformation practice with organisational strategy
✓Evaluate risk, compliance and governance considerations

Modules

Lessons

27 hours

Duration

🎍 Certificate & NITA Accreditation

On passing the final exam (50 MCQs, 70% pass mark, unlimited retakes) you receive a GLI-branded PDF certificate with QR verification. CCS is NITA-accredited — eligible employers can claim NITA levy reimbursement for this course.

Course Curriculum

8 modules · 16 lessons · Interactive quizzes · Study notes · Practical exercises · Final exam

Module 1: Foundations and Key Concepts

2 lessons · 102 min · 3 hours

⌄

▶

Understanding the Fundamentals

53 min

⌄

▶

Key Concepts and Terminology

49 min

⌄

📝 Study Notes

KEY TAKEAWAYS — Foundations and Key Concepts • Technology Change Management requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Foundations and Key Concepts". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 2: Strategic Context and Environment

2 lessons · 100 min · 3 hours

⌄

▶

Reading the Operating Environment

55 min

⌄

▶

Aligning with Organisational Strategy

45 min

⌄

📝 Study Notes

KEY TAKEAWAYS — Strategic Context and Environment • Technology Change Management requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Strategic Context and Environment". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 3: Core Frameworks and Tools

2 lessons · 115 min · 4 hours

⌄

▶

Essential Frameworks and Models

58 min

⌄

▶

Practical Tools and Techniques

57 min

⌄

📝 Study Notes

KEY TAKEAWAYS — Core Frameworks and Tools • Technology Change Management requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Core Frameworks and Tools". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 4: Planning and Design

2 lessons · 105 min · 4 hours

⌄

▶

Planning for Success

50 min

⌄

▶

Designing the Approach

55 min

⌄

📝 Study Notes

KEY TAKEAWAYS — Planning and Design • Technology Change Management requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Planning and Design". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 5: Implementation and Execution

2 lessons · 105 min · 4 hours

⌄

▶

Executing Effectively

64 min

⌄

▶

Managing Delivery and Stakeholders

41 min

⌄

📝 Study Notes

KEY TAKEAWAYS — Implementation and Execution • Technology Change Management requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Implementation and Execution". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 6: Measurement and Performance

2 lessons · 114 min · 3 hours

⌄

▶

Metrics, KPIs and Dashboards

58 min

⌄

▶

Continuous Improvement

56 min

⌄

📝 Study Notes

KEY TAKEAWAYS — Measurement and Performance • Technology Change Management requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Measurement and Performance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 7: Risk, Governance and Compliance

2 lessons · 90 min · 3 hours

⌄

▶

Managing Risk and Compliance

40 min

⌄

▶

Governance and Accountability

50 min

⌄

📝 Study Notes

KEY TAKEAWAYS — Risk, Governance and Compliance • Technology Change Management requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Risk, Governance and Compliance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 8: Leadership, Culture and Sustainability

2 lessons · 100 min · 3 hours

⌄

▶

Leading People and Culture

42 min

⌄

▶

Sustaining Results Long-Term

58 min

⌄

📝 Study Notes

KEY TAKEAWAYS — Leadership, Culture and Sustainability • Technology Change Management requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Leadership, Culture and Sustainability". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Who Should Attend

▸Managers and supervisors responsible for ict & digital transformation
▸Professionals seeking to advance their careers in ict & digital transformation
▸Team leaders and officers in the public and private sectors
▸Anyone transitioning into a ict & digital transformation role
▸Consultants, advisors and practitioners in the field

No prior qualification is required. This course is delivered 100% online and is suitable for professionals across Kenya and the wider African region.

Learning Outcomes

By the end of this course, participants will be able to:

✓Align the core principles and frameworks of technology change management
✓Assess practical tools to real workplace challenges
✓Align and improve current practices in their organisation
✓Establish and implement effective approaches with measurable outcomes
✓Assess ict & digital transformation practice with organisational strategy
✓Evaluate risk, compliance and governance considerations

Quick Details

Duration27 hours

Modules8 modules

Lessons16 lessons

LevelProfessional

PriceKES 17,000

Need to train a team?

We offer group rates and in-house delivery for organisations.

Request a Quote

Technology Change Management

What You Will Learn

Course Curriculum

Who Should Attend

Learning Outcomes

Related Courses

Ready to Get Certified?