Sales, Marketing & Customer Experience Professional ✓ NITA Accredited

Negotiation Skills for Sales Leaders

Negotiation skills Kenya. BATNA, ZOPA, principled negotiation, concession strategy, closing complex deals. NITA accredited.

📚 3 Modules 🕫 6 Lessons ⏱ 14 hours 100% Online GLI Certificate
🎓
KES 10,500
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  • 3 expert modules
  • 6 lessons + quizzes
  • YouTube videos + study notes
  • Practical exercises per module
  • 50-question final exam (70% pass)
  • GLI PDF certificate + QR verify
  • Lifetime access — no expiry
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Master principled negotiation — from BATNA and ZOPA to concession strategy and closing complex multi-stakeholder deals.

What You Will Learn

  • Apply principled negotiation
  • Calculate your BATNA
  • Identify the ZOPA
  • Make strategic concessions
  • Close complex deals
  • Manage negotiation teams
3
Modules
6
Lessons
14 hours
Duration
🎍 Certificate & NITA Accreditation

On passing the final exam (50 MCQs, 70% pass mark, unlimited retakes) you receive a GLI-branded PDF certificate with QR verification. CCS is NITA-accredited — eligible employers can claim NITA levy reimbursement for this course.

Course Curriculum

3 modules · 6 lessons · Interactive quizzes · Study notes · Practical exercises · Final exam

1
Module 1: Foundations of Negotiation Skills
2 lessons · 95 min · 5 hours
2
Module 2: Applying Negotiation Frameworks in Practice
2 lessons · 95 min · 5 hours
3
Module 3: Professional Excellence in Sales, Marketing & Customer Experience
2 lessons · 95 min · 4 hours
🎓
Final Examination

50 MCQs · 70% pass mark · Unlimited retakes · Auto-graded · GLI Certificate issued immediately on passing.

Who Should Take This Course

  • Sales managers and directors
  • Business development professionals
  • Account directors
  • Procurement professionals
  • Commercial lawyers

Learning Outcomes

  • Apply principled negotiation
  • Calculate your BATNA
  • Identify the ZOPA
  • Make strategic concessions
  • Close complex deals
  • Manage negotiation teams
Quick Details
Duration14 hours
Modules3 modules
Lessons6 lessons
LevelProfessional
PriceKES 10,500

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Negotiation Skills for Sales Leaders
KES 10,500
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