How long is the Negotiation and Persuasion Skills course?

The course runs approximately 26 hours across 8 modules and 16 lessons, completed online at your own pace.

How much does Negotiation and Persuasion Skills cost?

The training fee is KES 22,000, with M-Pesa, card and Paystack payment options and lifetime access.

Is Negotiation and Persuasion Skills certified?

Yes. On passing the final assessment you receive a GLI-branded certificate with QR verification. CCS is NITA-accredited.

Negotiation and Persuasion Skills | CCS Online Learning

Name: Negotiation and Persuasion Skills
Price: 22000 KES

Build practical, job-ready capability in negotiation and persuasion skills for Kenya's dynamic business environment. This professional course combines proven international frameworks with African case studies and real workplace application.

What You Will Learn

✓Manage the core principles and frameworks of negotiation and persuasion skills
✓Optimise practical tools to real workplace challenges
✓Implement and improve current practices in their organisation
✓Establish and implement effective approaches with measurable outcomes
✓Manage personal effectiveness practice with organisational strategy
✓Implement risk, compliance and governance considerations

Modules

Lessons

26 hours

Duration

🎍 Certificate & NITA Accreditation

On passing the final exam (50 MCQs, 70% pass mark, unlimited retakes) you receive a GLI-branded PDF certificate with QR verification. CCS is NITA-accredited — eligible employers can claim NITA levy reimbursement for this course.

Course Curriculum

8 modules · 16 lessons · Interactive quizzes · Study notes · Practical exercises · Final exam

Module 1: Foundations and Key Concepts

2 lessons · 114 min · 3 hours

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Understanding the Fundamentals

57 min

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Key Concepts and Terminology

57 min

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📝 Study Notes

KEY TAKEAWAYS — Foundations and Key Concepts • Negotiation and Persuasion Skills requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Foundations and Key Concepts". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 2: Strategic Context and Environment

2 lessons · 106 min · 3 hours

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Reading the Operating Environment

43 min

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Aligning with Organisational Strategy

63 min

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📝 Study Notes

KEY TAKEAWAYS — Strategic Context and Environment • Negotiation and Persuasion Skills requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Strategic Context and Environment". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 3: Core Frameworks and Tools

2 lessons · 96 min · 3 hours

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Essential Frameworks and Models

42 min

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Practical Tools and Techniques

54 min

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📝 Study Notes

KEY TAKEAWAYS — Core Frameworks and Tools • Negotiation and Persuasion Skills requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Core Frameworks and Tools". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 4: Planning and Design

2 lessons · 91 min · 3 hours

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Planning for Success

40 min

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Designing the Approach

51 min

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📝 Study Notes

KEY TAKEAWAYS — Planning and Design • Negotiation and Persuasion Skills requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Planning and Design". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 5: Implementation and Execution

2 lessons · 119 min · 4 hours

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Executing Effectively

59 min

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Managing Delivery and Stakeholders

60 min

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📝 Study Notes

KEY TAKEAWAYS — Implementation and Execution • Negotiation and Persuasion Skills requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Implementation and Execution". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 6: Measurement and Performance

2 lessons · 97 min · 4 hours

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Metrics, KPIs and Dashboards

49 min

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Continuous Improvement

48 min

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📝 Study Notes

KEY TAKEAWAYS — Measurement and Performance • Negotiation and Persuasion Skills requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Measurement and Performance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 7: Risk, Governance and Compliance

2 lessons · 116 min · 3 hours

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Managing Risk and Compliance

63 min

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Governance and Accountability

53 min

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📝 Study Notes

KEY TAKEAWAYS — Risk, Governance and Compliance • Negotiation and Persuasion Skills requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Risk, Governance and Compliance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 8: Leadership, Culture and Sustainability

2 lessons · 87 min · 3 hours

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Leading People and Culture

43 min

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Sustaining Results Long-Term

44 min

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📝 Study Notes

KEY TAKEAWAYS — Leadership, Culture and Sustainability • Negotiation and Persuasion Skills requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Leadership, Culture and Sustainability". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Who Should Attend

▸Managers and supervisors responsible for personal effectiveness
▸Professionals seeking to advance their careers in personal effectiveness
▸Team leaders and officers in the public and private sectors
▸Anyone transitioning into a personal effectiveness role
▸Consultants, advisors and practitioners in the field

No prior qualification is required. This course is delivered 100% online and is suitable for professionals across Kenya and the wider African region.

Learning Outcomes

By the end of this course, participants will be able to:

✓Manage the core principles and frameworks of negotiation and persuasion skills
✓Optimise practical tools to real workplace challenges
✓Implement and improve current practices in their organisation
✓Establish and implement effective approaches with measurable outcomes
✓Manage personal effectiveness practice with organisational strategy
✓Implement risk, compliance and governance considerations

Quick Details

Duration26 hours

Modules8 modules

Lessons16 lessons

LevelIntermediate

PriceKES 22,000

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We offer group rates and in-house delivery for organisations.

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Negotiation and Persuasion Skills

What You Will Learn

Course Curriculum

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