How long is the Microsoft 365 for Professionals course?

The course runs approximately 29 hours across 8 modules and 16 lessons, completed online at your own pace.

How much does Microsoft 365 for Professionals cost?

The training fee is KES 15,000, with M-Pesa, card and Paystack payment options and lifetime access.

Is Microsoft 365 for Professionals certified?

Yes. On passing the final assessment you receive a GLI-branded certificate with QR verification. CCS is NITA-accredited.

Microsoft 365 for Professionals | CCS Online Learning

Name: Microsoft 365 for Professionals
Price: 15000 KES

Build practical, job-ready capability in microsoft 365 for professionals for Kenya's dynamic business environment. This professional course combines proven international frameworks with African case studies and real workplace application.

What You Will Learn

✓Build the core principles and frameworks of microsoft 365 for professionals
✓Analyse practical tools to real workplace challenges
✓Evaluate and improve current practices in their organisation
✓Manage and implement effective approaches with measurable outcomes
✓Lead ict & digital transformation practice with organisational strategy
✓Assess risk, compliance and governance considerations

Modules

Lessons

29 hours

Duration

🎍 Certificate & NITA Accreditation

On passing the final exam (50 MCQs, 70% pass mark, unlimited retakes) you receive a GLI-branded PDF certificate with QR verification. CCS is NITA-accredited — eligible employers can claim NITA levy reimbursement for this course.

Course Curriculum

8 modules · 16 lessons · Interactive quizzes · Study notes · Practical exercises · Final exam

Module 1: Foundations and Key Concepts

2 lessons · 119 min · 4 hours

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Understanding the Fundamentals

63 min

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Key Concepts and Terminology

56 min

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📝 Study Notes

KEY TAKEAWAYS — Foundations and Key Concepts • Microsoft 365 for Professionals requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Foundations and Key Concepts". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 2: Strategic Context and Environment

2 lessons · 120 min · 4 hours

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Reading the Operating Environment

62 min

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Aligning with Organisational Strategy

58 min

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📝 Study Notes

KEY TAKEAWAYS — Strategic Context and Environment • Microsoft 365 for Professionals requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Strategic Context and Environment". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 3: Core Frameworks and Tools

2 lessons · 104 min · 4 hours

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▶

Essential Frameworks and Models

53 min

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Practical Tools and Techniques

51 min

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📝 Study Notes

KEY TAKEAWAYS — Core Frameworks and Tools • Microsoft 365 for Professionals requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Core Frameworks and Tools". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 4: Planning and Design

2 lessons · 100 min · 4 hours

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Planning for Success

41 min

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Designing the Approach

59 min

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📝 Study Notes

KEY TAKEAWAYS — Planning and Design • Microsoft 365 for Professionals requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Planning and Design". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 5: Implementation and Execution

2 lessons · 111 min · 4 hours

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Executing Effectively

62 min

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Managing Delivery and Stakeholders

49 min

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📝 Study Notes

KEY TAKEAWAYS — Implementation and Execution • Microsoft 365 for Professionals requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Implementation and Execution". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 6: Measurement and Performance

2 lessons · 98 min · 3 hours

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Metrics, KPIs and Dashboards

57 min

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Continuous Improvement

41 min

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📝 Study Notes

KEY TAKEAWAYS — Measurement and Performance • Microsoft 365 for Professionals requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Measurement and Performance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 7: Risk, Governance and Compliance

2 lessons · 108 min · 3 hours

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Managing Risk and Compliance

44 min

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Governance and Accountability

64 min

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📝 Study Notes

KEY TAKEAWAYS — Risk, Governance and Compliance • Microsoft 365 for Professionals requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Risk, Governance and Compliance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 8: Leadership, Culture and Sustainability

2 lessons · 109 min · 3 hours

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Leading People and Culture

50 min

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Sustaining Results Long-Term

59 min

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📝 Study Notes

KEY TAKEAWAYS — Leadership, Culture and Sustainability • Microsoft 365 for Professionals requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Leadership, Culture and Sustainability". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Who Should Attend

▸Managers and supervisors responsible for ict & digital transformation
▸Professionals seeking to advance their careers in ict & digital transformation
▸Team leaders and officers in the public and private sectors
▸Anyone transitioning into a ict & digital transformation role
▸Consultants, advisors and practitioners in the field

No prior qualification is required. This course is delivered 100% online and is suitable for professionals across Kenya and the wider African region.

Learning Outcomes

By the end of this course, participants will be able to:

✓Build the core principles and frameworks of microsoft 365 for professionals
✓Analyse practical tools to real workplace challenges
✓Evaluate and improve current practices in their organisation
✓Manage and implement effective approaches with measurable outcomes
✓Lead ict & digital transformation practice with organisational strategy
✓Assess risk, compliance and governance considerations

Quick Details

Duration29 hours

Modules8 modules

Lessons16 lessons

LevelProfessional

PriceKES 15,000

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Microsoft 365 for Professionals

What You Will Learn

Course Curriculum

Who Should Attend

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