Leadership & Management Professional NITA Accredited

Leadership and Management Essentials

Build the core leadership skills every manager needs — from strategic thinking and team leadership to performance management and communication.

📚 12 Modules ⏱ 20 hours 100% Online, Self-Paced GLI Certificate
🎯
KES 12,500
One-time · Lifetime access
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30-Day Money-Back Guarantee

  • 12 expert modules + 3 lessons each
  • Quiz after every module
  • 50-question final exam (70% pass mark)
  • GLI PDF certificate + QR verification
  • Lifetime access — no expiry
M-Pesa Visa/Card Paystack

About This Course

Leadership and Management Essentials is the foundation course for any professional in or preparing for a management role. GLI's 20+ years of training Kenya's leaders is packed into this practical, Africa-relevant programme that combines proven global frameworks with real Kenyan business case studies.

This course is delivered 100% online via the CCS platform. Study at your own pace on any device. Each module includes expert video lessons, practical exercises and a module quiz. Complete a 50-question final exam (70% pass mark, unlimited retakes) to unlock your verifiable GLI certificate.

📋 Prerequisites

No specialist background required. A device with internet access and M-Pesa or card for payment is all you need to get started.

🎍 Certificate & NITA Accreditation

On passing the final exam you receive a GLI-branded PDF certificate with a unique certificate ID and QR verification code. CCS is NITA-accredited — eligible employers can claim NITA levy reimbursement for this course.

Course Curriculum

12 modules · 3 lessons each · Module quiz · Final exam on completion

1
Leadership Foundations
+
Leadership vs management in Africa
Developing the leader's mindset
Leadership myths and realities
2
Leadership Styles
+
Transformational, transactional and servant leadership
Situational leadership — Hersey and Blanchard
Adapting your style to each team member
3
Emotional Intelligence
+
Goleman's 5 EQ components
Self-awareness and trigger management
Empathy as a leadership tool
4
Building Your Team
+
Tuckman's stages of team development
Setting team norms and working agreements
Motivating diverse teams
5
Communication and Influence
+
Executive communication frameworks
Active listening and assertive communication
Influencing without authority
6
Performance Management
+
Setting SMART KPIs aligned to goals
Running effective appraisal conversations
Managing underperformance constructively
7
Delegation and Accountability
+
The delegation matrix
Matching tasks to team capability
Creating accountability systems
8
Conflict Resolution
+
Thomas-Kilmann 5 conflict styles
Facilitating difficult conversations
Building a constructive team culture
9
Decision Making
+
Decision frameworks for managers
Root cause analysis tools
Ethical decisions in Kenya
10
Change Leadership
+
Why 70% of change initiatives fail
Kotter's 8-step model in Africa
Managing resistance
11
Coaching Your Team
+
Leader as coach — GROW model
Developmental feedback
Building a coaching culture
12
Your Leadership Plan
+
Personal strengths assessment
90-day leadership plan
Accountability partnerships
🎓
Final Examination

50 MCQs · 70% pass mark · Unlimited retakes · Auto-graded · Certificate issued immediately on passing.

Who Should Take This Course

Designed for professionals across Kenya, East Africa and globally — whether you are entering a new role, preparing for promotion or building certified professional expertise in this field.

  • First-time managers and newly promoted supervisors
  • Mid-level managers seeking structured training
  • HR professionals designing leadership programmes
  • Government and NGO team leaders
  • Entrepreneurs managing growing teams
  • Graduates entering supervisory roles

What You Will Learn

  • Apply strategic leadership frameworks in African contexts
  • Build and lead high-performance teams
  • Design effective performance management systems
  • Master emotional intelligence and leadership styles
  • Communicate powerfully with teams and stakeholders
  • Handle conflict and manage change effectively
  • Make sound decisions under uncertainty
  • Coach and develop team members
Course Details
Duration20 hours
Modules12 modules
LevelProfessional
Delivery100% Online
PriceKES 12,500
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