How long is the Assertiveness and Confidence Building course?

The course runs approximately 28 hours across 8 modules and 16 lessons, completed online at your own pace.

How much does Assertiveness and Confidence Building cost?

The training fee is KES 15,000, with M-Pesa, card and Paystack payment options and lifetime access.

Is Assertiveness and Confidence Building certified?

Yes. On passing the final assessment you receive a GLI-branded certificate with QR verification. CCS is NITA-accredited.

Assertiveness and Confidence Building | CCS Online Learning

Name: Assertiveness and Confidence Building
Price: 15000 KES

This comprehensive professional course equips professionals with the skills, tools and confidence to excel in assertiveness and confidence building. Grounded in global best practice and tailored to the African context.

What You Will Learn

✓Analyse the core principles and frameworks of assertiveness and confidence building
✓Assess practical tools to real workplace challenges
✓Implement and improve current practices in their organisation
✓Develop and implement effective approaches with measurable outcomes
✓Analyse personal effectiveness practice with organisational strategy
✓Apply risk, compliance and governance considerations

Modules

Lessons

28 hours

Duration

🎍 Certificate & NITA Accreditation

On passing the final exam (50 MCQs, 70% pass mark, unlimited retakes) you receive a GLI-branded PDF certificate with QR verification. CCS is NITA-accredited — eligible employers can claim NITA levy reimbursement for this course.

Course Curriculum

8 modules · 16 lessons · Interactive quizzes · Study notes · Practical exercises · Final exam

Module 1: Foundations and Key Concepts

2 lessons · 122 min · 3 hours

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Understanding the Fundamentals

62 min

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Key Concepts and Terminology

60 min

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📝 Study Notes

KEY TAKEAWAYS — Foundations and Key Concepts • Assertiveness and Confidence Building requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Foundations and Key Concepts". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 2: Strategic Context and Environment

2 lessons · 91 min · 3 hours

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Reading the Operating Environment

45 min

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Aligning with Organisational Strategy

46 min

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📝 Study Notes

KEY TAKEAWAYS — Strategic Context and Environment • Assertiveness and Confidence Building requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Strategic Context and Environment". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 3: Core Frameworks and Tools

2 lessons · 109 min · 4 hours

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▶

Essential Frameworks and Models

55 min

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Practical Tools and Techniques

54 min

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📝 Study Notes

KEY TAKEAWAYS — Core Frameworks and Tools • Assertiveness and Confidence Building requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Core Frameworks and Tools". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 4: Planning and Design

2 lessons · 104 min · 3 hours

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Planning for Success

41 min

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Designing the Approach

63 min

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📝 Study Notes

KEY TAKEAWAYS — Planning and Design • Assertiveness and Confidence Building requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Planning and Design". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 5: Implementation and Execution

2 lessons · 106 min · 4 hours

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Executing Effectively

55 min

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Managing Delivery and Stakeholders

51 min

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📝 Study Notes

KEY TAKEAWAYS — Implementation and Execution • Assertiveness and Confidence Building requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Implementation and Execution". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 6: Measurement and Performance

2 lessons · 86 min · 3 hours

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Metrics, KPIs and Dashboards

44 min

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Continuous Improvement

42 min

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📝 Study Notes

KEY TAKEAWAYS — Measurement and Performance • Assertiveness and Confidence Building requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Measurement and Performance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 7: Risk, Governance and Compliance

2 lessons · 106 min · 4 hours

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Managing Risk and Compliance

42 min

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Governance and Accountability

64 min

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📝 Study Notes

KEY TAKEAWAYS — Risk, Governance and Compliance • Assertiveness and Confidence Building requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Risk, Governance and Compliance". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Module 8: Leadership, Culture and Sustainability

2 lessons · 102 min · 4 hours

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Leading People and Culture

42 min

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Sustaining Results Long-Term

60 min

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📝 Study Notes

KEY TAKEAWAYS — Leadership, Culture and Sustainability • Assertiveness and Confidence Building requires both technical skill and sound judgement. • Always start from clear objectives and measurable outcomes. • Use data to drive decisions, not assumptions. • Assign clear ownership and accountability. • Embed lessons learned into systems and culture. • Account for the African operating context and local regulations.

✏️ Practical Exercise

Reflect on your own organisation. Identify one real challenge related to "Leadership, Culture and Sustainability". Using the frameworks from this module, outline (1) the objective, (2) two practical actions you would take this month, and (3) how you would measure success. Be specific and realistic for your context.

Who Should Attend

▸Managers and supervisors responsible for personal effectiveness
▸Professionals seeking to advance their careers in personal effectiveness
▸Team leaders and officers in the public and private sectors
▸Anyone transitioning into a personal effectiveness role
▸Consultants, advisors and practitioners in the field

No prior qualification is required. This course is delivered 100% online and is suitable for professionals across Kenya and the wider African region.

Learning Outcomes

By the end of this course, participants will be able to:

✓Analyse the core principles and frameworks of assertiveness and confidence building
✓Assess practical tools to real workplace challenges
✓Implement and improve current practices in their organisation
✓Develop and implement effective approaches with measurable outcomes
✓Analyse personal effectiveness practice with organisational strategy
✓Apply risk, compliance and governance considerations

Quick Details

Duration28 hours

Modules8 modules

Lessons16 lessons

LevelProfessional

PriceKES 15,000

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Assertiveness and Confidence Building

What You Will Learn

Course Curriculum

Who Should Attend

Learning Outcomes

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